{"id":26246,"date":"2020-04-17T13:16:03","date_gmt":"2020-04-17T13:16:03","guid":{"rendered":"https:\/\/www.compusoftgroup.com\/creating-an-online-customer-journey\/"},"modified":"2020-09-10T14:09:36","modified_gmt":"2020-09-10T14:09:36","slug":"creazione-del-percorso-online-del-cliente","status":"publish","type":"page","link":"https:\/\/www.compusoftgroup.com\/it\/creazione-del-percorso-online-del-cliente\/","title":{"rendered":"Creazione del percorso online del cliente"},"content":{"rendered":"<h2>Un business online completo dall&#8217;inizio alla fine<\/h2>\n<p>\u00e8 fondamentale essere in grado di fornire ai clienti un modo per interagire con la tua attivit\u00e0 online, dall&#8217;inizio alla fine.<\/p>\n<ul>\n<li>Generare nuovi contatti ed acquisire le idee dei clienti e le misurazioni delle stanze utilizzando Design@Web<\/li>\n<li>Creare disegni professionali e gestire progetti attraverso Winner Design o Innoplus<\/li>\n<li>Presentare progetti in VR e condividere modifiche di progettazione in un portale online sicuro<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3><strong>Promuovi la tua attivit\u00e0<\/strong><\/h3>\n<p>Molti consumatori, trascorrendo pi\u00f9 tempo a casa, si stanno interessando maggiormente allo sviluppo della loro cucina o del loro bagno. Design@Web \u00e8 lo strumento perfetto per loro perch\u00e9 possano creare i propri disegni ed esplorare diversi stili e layout. Promuovere questo servizio attraverso i canali digitali \u00e8 un ottimo modo per generare nuovi business e raccogliere gli stili e le esigenze preferite del cliente.<\/p>\n<p>I social media sono un canale chiave per raggiungere nuovi consumatori e il miglior modo per sfruttare questa situazione \u00e8 utilizzare delle immagini che catturino l&#8217;immaginazione del cliente finale. Si potrebbe trattare di foto recenti di cucine o bagni oppure di disegni CAD su cui hai lavorato di recente. Quando questi vengono condivisi online, si possono invitare i clienti a progettare gratuitamente da s\u00e9 con il planner online.<\/p>\n<p>Anche Google Ads \u00e8 un ottimo modo per raggiungere nuovi clienti e spesso puoi <a href=\"https:\/\/ads.google.com\/intl\/it_it\/getstarted\/\">ottenere 75\u20ac di credito<\/a>\u00a0quando si avvia un nuovo account con loro.\u00a0La configurazione \u00e8 diventata ancora pi\u00f9 facile, in modo da non dover essere un esperto per iniziare questo tipo di pubblicit\u00e0. Ricordati solo di tenerlo mirato alla tua regione locale per migliorare i tuoi risultati.<\/p>\n<p>Per aiutarti con la pubblicit\u00e0 online, abbiamo creato una serie di annunci che puoi scaricare e utilizzare per promuovere il tuo servizio:<\/p>\n<p><a class=\"button\" href=\"https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/Online-Planner-Ads-IT.zip\" target=\"_blank\" rel=\"noopener noreferrer\">Scarica pubblicit\u00e0 online<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Sito web \u2013 generazione di contatti<\/strong><\/p>\n<p>Genera nuovi contatti dal tuo sito Web aggiungendo un link a Design@Web ed invitando i clienti a provare i propri progetti. Collegando questo alle gallerie di design online o anche direttamente dalla tua home page aumenter\u00e0 le richieste in entrata che ricevi, poich\u00e9 molte persone cercano da casa di esplorare i propri disegni.<\/p>\n<p>Per esempio, molti nostri clienti hanno ottenuto buoni risultati aggiungendo alla barra di navigazione principale un pulsante che consentisse ai clienti di realizzare i propri progetti. Molti altri clienti li hanno raggiunti inserendo un bottone nella loro pagina principale su cucine o bagni, come quello nell&#8217;esempio qui sotto:<\/p>\n<p><a href=\"https:\/\/www.parkerbs.com\/products\/kitchens\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"wp-image-24511 size-full alignnone\" src=\"https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/parkerbs-Example-1.png\" alt=\"\" width=\"100%\" srcset=\"https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/parkerbs-Example-1.png 1727w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/parkerbs-Example-1-300x180.png 300w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/parkerbs-Example-1-1024x613.png 1024w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/parkerbs-Example-1-768x460.png 768w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/parkerbs-Example-1-1536x920.png 1536w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/parkerbs-Example-1-100x60.png 100w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/parkerbs-Example-1-45x27.png 45w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/parkerbs-Example-1-156x93.png 156w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/parkerbs-Example-1-720x431.png 720w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/parkerbs-Example-1-280x168.png 280w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/parkerbs-Example-1-580x347.png 580w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/parkerbs-Example-1-260x156.png 260w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/parkerbs-Example-1-1076x644.png 1076w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/parkerbs-Example-1-624x374.png 624w\" sizes=\"(max-width: 1727px) 100vw, 1727px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Misure della stanza<\/strong><\/p>\n<p>Ottenere misure accurate della stanza da remoto non \u00e8 sempre facile, ma fornendo ai clienti un link per Design@Web, possono aggiungerle direttamente sul planner, in modo da avere un disegno pertinente per iniziare immediatamente a lavorare.<\/p>\n<p>Per garantire che i clienti forniscano delle misure corrette e precise, ti consigliamo di fornire una guida alle misurazioni che copra le nozioni di base, come ad esempio:<\/p>\n<ul>\n<li>Contrassegnare e misurare dove sono le finestre e le porte e le loro aperture<\/li>\n<li>Aggiungere i punti elettrici e idraulici<\/li>\n<li>Contrassegnare dove si trovano oggetti fissi, come caldaie, radiatori o tubi incassati<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2 id=\"importing\"><strong>Importare progetti da Design@Web<\/strong><\/h2>\n<p>Il grande vantaggio di Design@Web \u00e8 che \u00e8 possibile importare i progetti direttamente in Winner Design o Innoplus, in modo da plasmare le idee iniziali dei clienti al fine di ottenere un design professionale che dia vita alle loro idee.<\/p>\n<p>Segui i passaggi su questi video o scarica le nostre guide su come farlo:<\/p>\n<p><strong>Winner Design<\/strong><\/p>\n<div style=\"padding: 56.25% 0 0 0; position: relative;\"><iframe style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\" src=\"https:\/\/player.vimeo.com\/video\/408393171?color=009b3a&amp;title=0&amp;byline=0&amp;portrait=0\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n<p><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script><\/p>\n<p><a class=\"button\" href=\"https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/DesignatWebtoWinnerDesign_IT.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Download guide to importing<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Presentare online<\/strong><\/p>\n<p>Puoi per la prima volta presentare i tuoi progetti attraverso la tecnologia di videoconferenza, in modo da far risaltare le caratteristiche del design.<\/p>\n<p>Sono disponibili opzioni gratuite che ti daranno un ottimo servizio quando farai presentazioni 1:1, come:<\/p>\n<ul>\n<li><a href=\"https:\/\/hangouts.google.com\/\">Google Hangouts<\/a><\/li>\n<li><a href=\"https:\/\/www.skype.com\/en\/\">Skype<\/a><\/li>\n<li><a href=\"https:\/\/zoom.us\/\">Zoom<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>Condivisione di progetti con i clienti<\/h2>\n<p><img decoding=\"async\" class=\"alignnone wp-image-22269 size-full\" src=\"https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/03\/Kitchen-Bathroom-Virtual-Showroom-Online.jpg\" alt=\"\" width=\"100%\" srcset=\"https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/03\/Kitchen-Bathroom-Virtual-Showroom-Online.jpg 2560w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/03\/Kitchen-Bathroom-Virtual-Showroom-Online-300x141.jpg 300w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/03\/Kitchen-Bathroom-Virtual-Showroom-Online-1024x480.jpg 1024w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/03\/Kitchen-Bathroom-Virtual-Showroom-Online-768x360.jpg 768w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/03\/Kitchen-Bathroom-Virtual-Showroom-Online-1536x720.jpg 1536w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/03\/Kitchen-Bathroom-Virtual-Showroom-Online-2048x960.jpg 2048w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/03\/Kitchen-Bathroom-Virtual-Showroom-Online-1920x900.jpg 1920w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/03\/Kitchen-Bathroom-Virtual-Showroom-Online-100x47.jpg 100w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/03\/Kitchen-Bathroom-Virtual-Showroom-Online-45x21.jpg 45w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/03\/Kitchen-Bathroom-Virtual-Showroom-Online-156x73.jpg 156w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/03\/Kitchen-Bathroom-Virtual-Showroom-Online-720x338.jpg 720w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/03\/Kitchen-Bathroom-Virtual-Showroom-Online-280x131.jpg 280w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/03\/Kitchen-Bathroom-Virtual-Showroom-Online-580x272.jpg 580w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/03\/Kitchen-Bathroom-Virtual-Showroom-Online-260x122.jpg 260w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/03\/Kitchen-Bathroom-Virtual-Showroom-Online-1076x504.jpg 1076w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/03\/Kitchen-Bathroom-Virtual-Showroom-Online-624x293.jpg 624w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<p>Dai vita ai tuoi progetti condividendo le viste 360 e i rendering fotorealistici tramite Showcase 360. I clienti possono quindi fare una passeggiata virtuale nella loro nuova stanza dei sogni utilizzando un visore o semplicemente muovendo il loro smartphone per esplorare da casa propria. Puoi anche mandar loro un visore con struttura in cartone con il logo della tua azienda perch\u00e9 siano immersi completamente nell\u2019esperienza VR.<\/p>\n<p>Utilizzando le note e la funzione di chat il cliente pu\u00f2 richiedere delle modifiche e tu puoi rispondere direttamente nello stesso portale online ed aggiornare il progetto con le modifiche richieste portando il cliente al disegno finale e all\u2019importantissima vendita!<\/p>\n<p>Per Winner Design, guarda i nostri video tutorial su come utilizzare queste funzioni:<\/p>\n<p><a class=\"button\" href=\"\/?page_id=12645\" target=\"_blank\" rel=\"noopener noreferrer\">Guarda i tutorial online<\/a><\/p>\n<p>Puoi ottenere questi suggerimenti anche nelle nostre guide sia per Innoplus che per Winner Design:<\/p>\n<p><a class=\"button\" href=\"https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/Showcase-360-User-guide-IT.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Guida Winner Design<\/a><\/p>\n<p>&nbsp;<\/p>\n<h3>Passaparola attraverso i social media<\/h3>\n<p>Il percorso \u00e8 completo, in quanto i tuoi clienti possono condividere i loro disegni utilizzando i pulsanti di condivisione social incorporati in Showcase 360 per inviare ai loro amici e familiari sui social media.<\/p>\n<p>Puoi fare la stessa cosa anche tu inviando i disegni al tuo social network e chiedendo ai clienti se desiderano creare i propri disegni su Design@Web.<\/p>\n<h2><a style=\"font-size: 1rem;\" href=\"https:\/\/cscloudservices.online\/cloud\/ccs\/?token=0C94A907-E838-419A-A363-FAB2DF4D39E6&amp;ts=1587134934570&amp;vs=1587134934618#planung\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"alignnone wp-image-24530 size-full\" src=\"https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/Share-social-Showcase-360-2-e1587552459196.jpg\" alt=\"\" width=\"100%\" srcset=\"https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/Share-social-Showcase-360-2-e1587552459196.jpg 1720w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/Share-social-Showcase-360-2-e1587552459196-300x153.jpg 300w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/Share-social-Showcase-360-2-e1587552459196-1024x522.jpg 1024w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/Share-social-Showcase-360-2-e1587552459196-768x392.jpg 768w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/Share-social-Showcase-360-2-e1587552459196-1536x783.jpg 1536w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/Share-social-Showcase-360-2-e1587552459196-100x51.jpg 100w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/Share-social-Showcase-360-2-e1587552459196-45x23.jpg 45w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/Share-social-Showcase-360-2-e1587552459196-156x80.jpg 156w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/Share-social-Showcase-360-2-e1587552459196-720x367.jpg 720w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/Share-social-Showcase-360-2-e1587552459196-280x143.jpg 280w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/Share-social-Showcase-360-2-e1587552459196-580x296.jpg 580w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/Share-social-Showcase-360-2-e1587552459196-260x133.jpg 260w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/Share-social-Showcase-360-2-e1587552459196-1076x549.jpg 1076w, https:\/\/www.compusoftgroup.com\/wp-content\/uploads\/2020\/04\/Share-social-Showcase-360-2-e1587552459196-624x318.jpg 624w\" sizes=\"(max-width: 1720px) 100vw, 1720px\" \/><\/a><\/h2>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Un business online completo dall&#8217;inizio alla fine \u00e8 fondamentale essere in grado di fornire ai clienti un modo per interagire con la tua attivit\u00e0 online, dall&#8217;inizio alla fine. Generare nuovi contatti ed acquisire le idee dei clienti e le misurazioni delle stanze utilizzando Design@Web Creare disegni professionali e gestire progetti attraverso Winner Design o Innoplus [&hellip;]<\/p>\n","protected":false},"author":37,"featured_media":26282,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-generic.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-26246","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Creazione del percorso online del cliente | Compusoft Group<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.compusoftgroup.com\/it\/creazione-del-percorso-online-del-cliente\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Creazione del percorso online del cliente\" \/>\n<meta property=\"og:description\" content=\"Un business online completo dall&#8217;inizio alla fine \u00e8 fondamentale essere in grado di fornire ai clienti un modo per interagire con la tua attivit\u00e0 online, dall&#8217;inizio alla fine. 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